Damaged Jewelry Evaluations

According to a 2005 study at USAA, performed by Robert James and other P&C staff members, 78% of all damaged diamond claims are due to either inherent vice (conditions inherent to the diamond crystal), pre-existing conditions (damage done during cutting) or jewelers error (jewelers reporting damage due to lack of knowledge of natural diamond formation.

At the GCA, we have years of hands-on experience at USAA performing evaluations on damaged jewelry claims and know how to verify a claimed damage event from pre-existing conditions, inherent vice, or jewelry error. Our reports are based on the actual case history of insurance claims and that knowledge and experience is what we bring to you and your clients to ensure a fair and equitable evaluation of the claim for all parties concerned.

No other independent insurance adjusting firm can offer you this experience and expertise.